Effective Date: April 23, 2025
At 123PrinterTouch.info, we’re committed to delivering your order quickly, safely, and at the best possible value. Below you’ll find key information about our order processing, shipping options, and what to expect after checkout.
Order Processing
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Processing Time: Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays).
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Cutoff Time: Orders placed after 2 PM Eastern Time may begin processing the following business day.
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Confirmation Emails: You’ll receive an order confirmation email after purchase, followed by a shipping confirmation with your tracking number once your item leaves our facility.
Shipping Options & Carriers
We ship using trusted carriers including UPS, FedEx, USPS, and select regional delivery services depending on your location and shipping method.
Available shipping methods may include:
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Standard Shipping (3–7 business days)
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Expedited Shipping (2–3 business days)
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Next-Day / Overnight Delivery (available in select regions)
Shipping Costs
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Free Standard Shipping on orders over $100 within the continental U.S.
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Orders under $100 may incur a flat-rate shipping fee based on size, weight, and destination.
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Faster delivery options are available at checkout for an additional cost.
Delivery Delays & Exceptions
While we strive to ensure timely delivery, certain situations may cause delays, such as:
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Severe weather or natural events
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Carrier-related issues
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Holidays or peak seasonal volumes
If your order is significantly delayed, contact us — we’ll gladly investigate and assist with updates or resolutions.
Lost or Damaged Packages
If your order arrives damaged, is missing, or appears lost in transit:
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Contact us within 7 days of the delivery date.
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If damaged, please include photos of the item and packaging.
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We’ll work with the carrier and, when applicable, provide a replacement or refund.
Address Accuracy
Please double-check your shipping address at checkout. We cannot be responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
If you catch an error after placing your order, contact us immediately before it ships.
Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number. You can also track your order by logging into your 123PrinterTouch.info account.
Questions? We’re Here to Help
If you have any questions or concerns about your shipment, don’t hesitate to reach out:
Email: support@123PrinterTouch.info
Address: 34th St, New York, 10001 US